“It’s cheaper to keep an existing customer than acquire a new one” is a common saying that is heard in the corporate world. Recent stats show that a customer is more than 50% likely to never do business with a company again after only one negative interaction. The impact of negative client experience is magnified in the digital era where it can be easily shared online. In the USA alone, companies lose approximately an average of $62 billion dollars annually because of poor cu

A variety of A.I. (artificial intelligence) platforms are available to assist in improving your business’ salesforce. “But robots are taking all the jobs!” says the baby boomer (I’m not disagreeing with you!). Actually, this isn’t the automation that you see when you walk into a McDonalds. Software like StataPile exists to supplement and enhance the work that your salesforce puts in, not replace your valuable professionals. When it comes to the bread and butter of your busine

When your business relies on the success of your sales team it’s crucial to give them the tools that they need to succeed; Especially when it comes to outside sales, when it’s a challenge to track and monitor productiveness and efficiency, and provide the assistance that they may need. All of our sales partners have agreed, Cloud-Based Hosted Phone is a tool that’s been critical in supporting their team and increasing effectiveness, here’s how: Provide your sales team the mob